Contact Us
📧 Contact Us
Get in touch with our Queensland gemstone specialists. We're here to help with questions about gemstones, orders, and custom jewelry.
💎 How We Can Help
- ✓ Gemstone selection and recommendations
- ✓ Custom jewelry design consultation
- ✓ Order status and shipping inquiries
- ✓ Returns and refunds assistance
- ✓ Queensland sapphire expertise
- ✓ Certification and authentication questions
⏰ Response Times
We typically respond within 24 hours during business days (Monday-Friday, 9am-5pm AEST). For urgent inquiries, please mention this in your message.
🇦🇺 Location
Brisbane, Queensland, Australia
We operate primarily online to offer the best selection and prices. Appointments available for gemstone viewings in Brisbane.
❓ Contact Questions
How quickly will you respond?
We respond within 24 hours during business days (Monday-Friday). Weekend inquiries are answered on the next business day.
Can I visit your store in person?
We operate primarily online but can arrange appointments for gemstone viewings in Brisbane. Contact us to schedule a viewing of specific stones.
Can you help me choose a gemstone?
Absolutely! Our Queensland-based team provides expert guidance on gemstone selection, quality assessment, and jewelry design. Contact us with your requirements and budget.
Do you offer phone consultations?
Yes, we can arrange phone or video consultations for detailed gemstone discussions and custom jewelry design. Contact us to schedule a consultation.
💎 Browse While You Wait
Explore our gemstone collection and educational guides.