Read real customer reviews and testimonials from our Australian sapphire buyers. See engagement ring stories, parti sapphire experiences, and why customers choose RichosRocks for direct-from-miner Queensland gemstones.

Featured Customer Stories

⭐⭐⭐⭐⭐ Sarah M., Brisbane - Parti Sapphire Engagement Ring

"I wanted something unique for my engagement ring and found RichosRocks' parti sapphires. The team was incredibly patient, walking me through everything about Queensland sapphires. The provenance documentation was amazing - I know exactly which Anakie miner found my stone and when. My ring is absolutely stunning, and I saved over $2,000 compared to retail jewelers. The stone changes color in different light - blue, green, yellow - it's like wearing a piece of Queensland. Couldn't be happier!"

Stone: 1.2ct Parti Sapphire, Anakie | Purchase: Engagement Ring | Date: June 2024

⭐⭐⭐⭐⭐ James T., Melbourne - Unheated Blue Sapphire

"Bought an unheated blue sapphire for my wife's 10th anniversary. The expertise and transparency were outstanding. They explained everything about Queensland sapphires vs Asian sapphires, why unheated stones are special, and arranged GIA certification. The stone arrived exactly as described - the photos and videos matched perfectly. Quality is exceptional, and the price was 50% less than I'd seen at Melbourne jewelers. The provenance story makes it even more special. Will definitely buy again."

Stone: 1.5ct Unheated Blue Sapphire | Purchase: Anniversary Gift | Date: March 2024

⭐⭐⭐⭐⭐ Emma L., Sydney - First-Time Gemstone Buyer

"I was nervous about buying gemstones online, but RichosRocks made it so easy. The free consultation was thorough - they answered all my questions without any pressure. The photos matched the actual stone perfectly, and the provenance documentation was detailed. Knowing my parti sapphire came directly from an Anakie mining family adds so much meaning. The stone is absolutely beautiful, and the setting recommendations were spot-on. Highly recommend!"

Stone: 0.8ct Parti Sapphire | Purchase: Pendant | Date: August 2024

⭐⭐⭐⭐⭐ David K., Perth - Collector & Investor

"As a gemstone collector, I appreciate RichosRocks' focus on unheated Australian sapphires. Their knowledge of Queensland geology and mining is unmatched. I've purchased three stones over two years - all exceptional quality, all with complete provenance from Anakie. The direct-from-miner pricing is genuine - I've compared with other sources. They're my go-to for Australian sapphires. The parti sapphires are particularly special - you can't find these anywhere else."

Stones: 3 Sapphires (2 Parti, 1 Unheated Blue) | Purchase: Collection | Date: 2023-2024

⭐⭐⭐⭐⭐ Lisa R., Adelaide - Teal Sapphire Engagement Ring

"The teal sapphire I bought for my engagement ring is absolutely perfect. The team helped me understand the difference between Australian and Asian sapphires, explained treatments clearly (mine is heat-treated, which is standard), and provided excellent setting recommendations. The direct-from-miner pricing meant I could afford a larger, better quality stone than I thought possible. The color is stunning - blue-green that changes in different light. Thank you for making my dream ring affordable!"

Stone: 1.3ct Teal Sapphire | Purchase: Engagement Ring | Date: November 2024

⭐⭐⭐⭐⭐ Michael & Rachel, Canberra - Custom Engagement Ring

"We worked with RichosRocks to create a custom engagement ring with an Australian parti sapphire. The process was seamless - they helped us select the perfect stone (watermelon pattern with vivid colors), recommended a jeweler, and provided all the documentation. The provenance story is incredible - our stone came from a third-generation Anakie mining family. The ring is absolutely stunning, and knowing it's ethically sourced from Queensland makes it even more special. Worth every penny!"

Stone: 1.8ct Parti Sapphire | Purchase: Custom Engagement Ring | Date: February 2024

⭐⭐⭐⭐⭐ Jennifer W., Gold Coast - Mother's Day Gift

"Bought a beautiful parti sapphire pendant for my mother's 60th birthday. The team helped me choose a stone with her favorite colors (blue and green). The gift presentation was lovely - beautiful packaging, certificate of authenticity, and a card explaining the Anakie provenance. My mother was thrilled! She loves that it's from Queensland and has a real story. The quality is exceptional for the price. Will definitely shop here again."

Stone: 0.6ct Parti Sapphire Pendant | Purchase: Gift | Date: May 2024

⭐⭐⭐⭐⭐ Tom H., Newcastle - Investment Purchase

"Purchased an unheated parti sapphire as an investment piece. The transparency and documentation were exactly what I needed - GIA certification with origin determination, complete provenance from the Anakie miner, treatment disclosure. The stone is museum-quality with vivid color zones. The team's expertise in investment-grade gemstones is evident. Fair pricing, excellent communication, and a truly unique stone. Very satisfied with this purchase."

Stone: 2.5ct Unheated Parti Sapphire | Purchase: Investment | Date: September 2024

What Customers Love Most

⭐ Quality & Authenticity (98% Positive)

• "Stones exactly as described - photos match perfectly"
• "Exceptional quality for the price"
• "Complete provenance documentation included"
• "GIA certification verified everything"
• "Unheated stones are rare and beautiful"

💰 Value & Pricing (97% Positive)

• "Saved 40-60% compared to retail jewelers"
• "True direct-from-miner pricing"
• "Best value for Australian sapphires"
• "Could afford larger, better quality stone"
• "Transparent pricing, no hidden fees"

🤝 Customer Service (99% Positive)

• "Patient, educational, no pressure"
• "Answered all my questions thoroughly"
• "Expert guidance on selecting the right stone"
• "Responsive communication throughout"
• "Ongoing support after purchase"

💎 Parti Sapphires (100% Positive)

• "Unique stones you can't find anywhere else"
• "Each one completely different"
• "Beautiful color combinations"
• "Queensland specialty - so special"
• "Changes color in different light"

📜 Provenance & Story (96% Positive)

• "Love knowing which miner found my stone"
• "Anakie connection makes it meaningful"
• "Complete transparency from mine to market"
• "Ethical sourcing verified"
• "Supporting Queensland mining families"

Reviews by Category

Engagement Rings (45 Reviews - 4.9/5 Stars)

"Perfect alternative to diamond" | "Unique and affordable" | "Durable for daily wear" | "Saved thousands" | "Absolutely stunning"

Parti Sapphires (38 Reviews - 5.0/5 Stars)

"One-of-a-kind" | "Beautiful color zones" | "Queensland specialty" | "Can't find these elsewhere" | "Investment potential"

Customer Service (52 Reviews - 4.9/5 Stars)

"Patient and educational" | "No pressure" | "Expert guidance" | "Responsive" | "Ongoing support"

Value for Money (48 Reviews - 4.8/5 Stars)

"Best prices" | "Saved 50%+" | "True direct pricing" | "Excellent value" | "Transparent"

Quality & Authenticity (50 Reviews - 4.9/5 Stars)

"Exactly as described" | "Exceptional quality" | "Complete provenance" | "GIA certified" | "Museum-quality"

Frequently Asked Questions

Are these reviews real?

Yes, 100% real from verified purchases. We collect reviews from actual customers who bought gemstones from us. We never post fake reviews or pay for reviews. All testimonials include purchase details (stone type, date, purpose).

Can I see my stone before buying?

Yes! We provide detailed photos and videos of the actual stone you'll receive (not stock images). We also offer free consultations where we can show you stones via video call. 30-day money-back guarantee if not satisfied.

How do I leave a review?

After your purchase, we'll send a review request email. You can also email us directly with your feedback. We appreciate honest reviews - both positive and constructive. Your feedback helps us improve and helps other customers make informed decisions.

Do you respond to negative reviews?

Yes, we take all feedback seriously. If there's an issue, we work directly with the customer to resolve it. Our 30-day guarantee and lifetime support mean we're committed to your satisfaction even after purchase.

Can I include photos with my review?

Absolutely! We love seeing photos of your stones and finished jewelry. Email photos to us and we may feature them (with your permission). Customer photos help other buyers see real-world examples.

What's your overall customer satisfaction rate?

98% of customers recommend RichosRocks. 4.9/5 average rating across 100+ verified reviews. 99% positive feedback on customer service. We're proud of these ratings and work hard to maintain them.

How long have you been in business?

Since 2005 - over 20 years of serving Australian sapphire customers. Brisbane-based with direct relationships with Anakie miners. Hundreds of happy customers across Australia and worldwide.

Do you have reviews on third-party sites?

Yes, you can find reviews on Google, Facebook, and other platforms. We encourage customers to leave reviews wherever they're comfortable. All our reviews are consistent across platforms - real feedback from real customers.

What if I'm not satisfied with my purchase?

30-day money-back guarantee. If your stone isn't as described or you're not satisfied, return it for full refund (minus shipping). Stone must be in original condition. We want you completely happy with your purchase.

Can I contact previous customers?

We protect customer privacy, but many customers are happy to share their experiences. Some have agreed to be references - contact us and we can connect you with customers who've had similar purchases.

Share Your Story

Purchased from RichosRocks? We'd love to hear from you!

• Share your gemstone story
• Post photos of your stone or jewelry
• Help other customers make informed decisions
• Get featured on our website and social media

Leave a review: Email us at reviews@richosrocks.com with your story and photos (optional).

Start Your Own Story

Join our happy customers:

• Browse our Queensland sapphire collection
• Book a free consultation - no pressure, just expert guidance
• Learn why customers choose us
• Explore Australian sapphires
• Read our buying guide

Additional Resources

Learn More:

• Why Buy From RichosRocks
• Our 30-Day Guarantee
• How to Order
• Gemstone Size Guide
• Sapphire vs Diamond

Last updated: December 2025 | 100+ verified reviews | 98% recommend | Brisbane-based since 2005